Uniquely Oriental
  • The Oriental Legazpi in Albay, Philippines
    Authentic beauty
    just outside your window.
    Legazpi City, Philippines
  • The Oriental Legazpi in Albay, Philippines
    A hidden gem
    waiting to be discovered.
    Bataan, Philippines
  • The Oriental Legazpi in Albay, Philippines
    A breathtaking experience
    risen from the waves. Leyte, Philippines
  • The Oriental Legazpi in Albay, Philippines
    A captivating pause
    from the daily grind. Tagaytay, Philippines
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Best Price Guarantee Terms & Conditions

The Oriental Hotels and Resorts will make available the best guest room \ price for the hotel (the "Best Price Guarantee"). " The Oriental Hotels and Resorts Website" are the websites owned or operated by or on behalf of The Oriental Hotels and Resorts bearing the logo and branding of The Oriental Hotels and Resorts.

In the unlikely event that a lower price at The Oriental Hotels and Resorts is made available on a non-The Oriental Hotels and Resorts website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), The Oriental Hotels and Resorts will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.

Terms and Conditions

  • For a claim to be eligible under the Best Price Guarantee:
    • The claim must be submitted prior to, or within 24 hours after, making a reservation through a The Oriental Hotels and Resorts Website, and at least 24 hours before the standard check-in time at The Oriental Hotels and Resorts.
    • The claim must include:
      • Booking Confirmation Number
      • Full Name on the reservation
      • Lower rate found (with currency)
      • Room type/ Rate plan (i.e Deluxe Room with Buffet Breakfast)
      • Url of the website where the lower price was found
      • Reservation date
      • Stay dates
    • A claim may be rejected by The Oriental Hotels and Resorts if it is incomplete or concerns a non-The Oriental Hotels and Resorts website.

    PLEASE NOTE: You don\'t need to make a booking on the competitor website, just email the complete details of your claim to reservations@directwithhotels.com. We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.

  • For the Competing Price to be valid, it must be a currently available lower published online room price for The Oriental Hotels and Resorts, the same stay dates, the same number of guests, the same room type, with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast).
    • The Oriental Hotels and Resorts will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same The Oriental Hotels and Resorts.
    • The Oriental Hotels and Resorts will convert any Competing Price offered in a different currency than the price made available through the The Oriental Hotels and Resorts Website, and may deny claims where it determines that the difference between the price is due to exchange rate fluctuations.
    • Taxes, Surcharges, Booking fees, extra adult fees, fees for children, rollaway charges will be included in the price comparison.
    • The estimated value of value-added amenities (e.g.,free breakfast, use of Wifi, vouchers) offered as part of a Competing Price will be excluded from the price comparison, and will not be provided by The Oriental Hotels and Resorts when honoring a lower price.
    • The Oriental Hotels and Resorts may deny claims where the difference between the Competing Price and the price on the The Oriental Hotels and Resorts Website is less than one percent.
  • The Best Price Guarantee does not apply to:
    • Unpublished or negotiated prices (e.g., corporate discount rates, group rates, meeting rates);
    • Rates requiring membership in a club or other organization, offered pursuant to direct mail or email solicitations, requiring discount codes or coupons, or otherwise not intended for the general public;
    • Package prices (e.g., prices that include a combination of a room and airfare, an overnight cruise, car rental);
    • Prices offered by opaque providers (e.g., Hotwire, Priceline) that do not provide the name or location of the hotel until after a reservation has been made; and
    • Prices offered on on-request websites that do not provide immediate hotel confirmations (e.g., Asiaweb).
  • The Best Price Guarantee does not apply to existing reservations that are not booked through a The Oriental Hotels and Resorts Website, and The Oriental Hotels and Resorts is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., a call center, a non-The Oriental Hotels and Resorts website).
  • If a valid Best Price Guarantee claim is submitted without an existing reservation, the individual making the valid claim will be contacted by The Oriental Hotels and Resorts and must make a reservation in the manner communicated by The Oriental Hotels and Resorts within 24 hours from receipt of the communication or local check-in time at The Oriental Hotels and Resorts Hotel. Failure to make a reservation in the required time period will invalidate the claim.
  • The Best Price Guarantee will be suspended during times where the The Oriental Hotels and Resorts Websites or certain prices are not available due to an outage, a technical issue or a circumstance beyond The Oriental Hotels and Resorts\'s reasonable control.
  • A Best Price Guarantee reward will only be provided if the individual making the valid claim stays in the reserved guest room.
  • The Oriental Hotels and Resorts has the sole right and discretion to determine the validity of any claim and will not review documentation provided by the individual submitting a claim as part of its validation process. The Oriental Hotels and Resorts reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Price at the time it processes the claim.
  • The Oriental Hotels and Resorts may at any time and without notice terminate or restrict a person\'s ability to submit a claim under or otherwise benefit from the Best Price Guarantee, if in its sole discretion The Oriental Hotels and Resorts determines that such person has: (1) acted in a manner inconsistent with applicable laws or ordinances; (2) acted in a fraudulent or abusive manner, (3) submitted multiple invalid Best Price Guarantee claims; (4) failed to stay at The Oriental Hotels and Resorts Hotels after receiving approved Best Price Guarantee Claims; or (5) breached any of these BPG Terms.
  • Any disputes arising out of or related to the Best Price Guarantee or these BPG Terms shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of The Oriental Hotels and Resorts.
  • Void where prohibited by law. The Oriental Hotels and Resorts reserves the right to amend, revise, supplement, suspend or discontinue the Best Price Guarantee or these BPG Terms at anytime in its sole discretion and without prior notice.

Our Story

The LKY Group of Companies traces its humble beginnings to a general store called “Goodluck Trading”, established in the bustling center of Sorsogon City. Lee King Yek, the forefather of LKY Group, arrived in the Philippines from China as a penniless immigrant at the tender age of fourteen. On his own, he started out as a store helper in Binondo, Manila.

As was the practice during those times, he would be locked up inside the store until the store opens again the following day. For five years, it was his life; hardships and sacrifices in the hope to have a brighter future for himself and his mother, the lone remaining relative he had. As life rewards those who try, the young Lee was noticed by a fellow Chinese immigrant named Mr. Poe. It was Mr. Poe who aided Lee to try out his fortune in Sorsogon. There, Lee toiled patiently this time as a laborer in a copra trading company owned by the family of the well-known Typoco clan of Daet Camarines Norte in Sorsogon. The local Chinese community founded a Chinese school to which he applied in as a teacher. It is in this job that he stayed for the next 25 years, emerging as a respectable man, well-loved not only by the school populace but the community as well. It was also through his involvement in the academe that he met his wife, who was another Chinese teacher. In 1961, Lee King Yek found his entrepreneurial calling. Together with a close friend, they founded a retail store called Lucky Trading to cater to the burgeoning growth that Sorsogon was experiencing then. After four years, the store floundered when said friend wrested the joint ownership to a sole proprietorship. Despite such a setback, Lee King Yek soldiered on to provide for his family. With the total sum of four thousand pesos saved from the dowry given by his wife Libertad’s family during their wedding, Lee began a wholesale store named “Goodluck Trading”. What began as a simple two-story wholesale store became a flourishing commercial store as the times dictated. In time, Lee’s only son, Wilbert, grew up and was sent to be educated in Manila. After college, Wilbert returned to Sorsogon to hone his entrepreneurial skills under the tutelage and guidance of Lee. The commercial store flourished under the leadership of both father and son. Due to the growth of Goodluck, LKY Property Holdings Inc. was established as the corporate entity for the acquisition of lands for future developments in Sorsogon in 1994. The following year, LKY Development Corporation was created to facilitate the construction and subsequent lease of properties acquired by LKY Holdings. It entered into a lease contract with the Roman Catholic Bishop of Sorsogon for the development of a parcel of land at the back of the Sorsogon Cathedral which is now known as the Sts. Peter and Paul Arcade. The following year, it entered into a BOT agreement with the LGU of Sorsogon for the lease and development of a parcel of land fronting the Sorsogon Public Market which is now known as the LKY Central Arcade. Succeeding projects include the LKY Square, a 2000 sqm. development which houses a variety of boutique shops, LCC Supermarket, and the very first Jollibee in Sorsogon, the LKY Square Annex, and the Sorsogon Benzon Bldg.

In 2009, the company focused its interest in the development, operation, and maintenance of the central terminals for public utility vehicles. With this, LKY Development was awarded by the City Government of Legazpi with the development and operation of the Legazpi Grand Terminal, the first ever state-of-the-art transport terminal in the south, covering 3.9 ha. for the development of an upscale transport facility. Aside from this, the terminal housed the Ibalong Pasalubong Center, a cluster of stores where local, Bicolano specialties and goods are sold. This concept was envisioned by the local government for the convenience of the travelers passing through the terminal. Due to the success of the terminal, the local government received the Galing Pook Award in 2014. Seeing the success with Legazpi, the City Government of Sorsogon awarded the company the right to develop and manage its first ever terminal facility with commercial spaces for lease. This is dubbed as the Sorsogon Intermodal Terminal and Business Complex. This is the terminal that became the gateway to the Visayas, where all the buses stop to refuel, also giving the travelers the opportunity to stock up on necessities and pasalubong before finally crossing at sea. Furthermore, the company was likewise granted the entitlement to develop and operate the Sorsogon Common Tricycle Terminal – a terminal facility with a strip of leasable commercial spaces located at the heart of the city. It was also granted permission to rehabilitate and redevelop the old City Hall of Sorsogon for the future Sorsogon Shopping Center. Having gained the experience in managing grand central terminals, LKY Development Corporation expanded outside of the Bicol Region by winning the right to build and operate the Grand Central Terminal of Balanga City in the Province of Bataan in 2012.

In the same year, LKY Development Corporation became the preferred contractor of SM Food Retail Group, now known as the SM Markets, owner and operator of the Savemore Supermarket, SM Hypermarket and the SM Supermarket. To date, it has finished a total of 31 stores. Aside from cornering the SM construction market, LKY Development Corporation also undertook various subdivision development including the Villa Anthurium Town and Country Homes in Sta. Rosa Laguna and the LKY San Fernando Estate in Sorsogon City. On January 2015, LKY Prime Builders, Inc., a company established by the group in 1996, was formally renamed Philippine Primark Properties, Inc. as approved by the Securities and Exchange Commission (SEC). The company aimed to consolidate all the existing commercial developments of the group, which by then numbered at 12. These original 12 are located in Sta. Cruz Laguna, Silang Cavite, Guagua Pampanga, Cabiao Nueva Ecija, Bambang Nueva Vizcaya, Cauayan Isabela, Echague Isabela, Tuguegarao Cagayan Valley, 3 in Sorsogon City and in Quezon Avenue cor. Araneta Avenue in Quezon City and were all renamed Primark Towncenter. In 2016, Primark was approved by the Securities and Exchange Commission (SEC) to do initial public offering in the Philippine Stock Exchange. During this time, the SM Group saw the opportunity Primark provided to the communities and negotiated for the acquisition of 51% of the company’s shares after a careful perusal of its prospectus; making the Lee’s LKY and Primark an official partner of development and thereby making Primark the Philippines’ biggest towncenter developer. To date, Philippine Primark Properties has a total of thirty-four (34) Towncenters spread throughout the Philippines. Primark has further expanded its operations to include the management and modernization of public markets by modernizing and rehabilitating them to a globally competitive level. Currently, Primark manages four (4) such projects via the Government’s Private-Public Partnership Program. Also, in 2016, LKY Group established several companies to cope up with its aggressive expansion and at the same time streamline each company to stay true to the purpose it was established. Primariland, Inc. was established at this time to become the new holding company for all the new properties to be acquired. It recently purchased the former Albay Hotel in Legazpi City for development and the white-sand Tikling Island in Matnog, Sorsogon. Grand Terminal Management Services, Inc. was also established during this time to serve as the new management arm of all the Grand Terminal operations, which includes the Legazpi Grand Central Terminal and the Sorsogon Grand Central Terminal. Recently, in January 2017, it entered into a joint venture agreement with the SM Prime Holdings, Inc., to form the Supermalls Transport Services Inc., (STSI) whose primary purpose is to manage all the transport terminals located inside all the SM Malls. At present a total of 63 terminals located all over the country are being managed by STSI.

In the other spectrum, LKY Resorts and Hotel continued its commitment for excellence in leisure, elegance and fine living by expanding, acquiring and improving sites under its care. In 2008, it acquired Mayon Imperial Hotel, situated on top of Taysan Hill, Legazpi City. This was remade into now The Oriental Legazpi. The Oriental Legazpi is the only hotel in the region that passed the rigorous hotel star accreditation tests of the Department of Tourism. The Oriental Legazpi was accredited as a four-star accommodation, the highest accreditation that they have given in the whole region. The Oriental Legazpi provides the premier accommodation for tourists and guests of the city. With the backdrop of the majestic Mayon Volcano and verdant waters of the Gulf of Albay, it is the epitome of leisure and comfort in the local scene. LKY Hotels and Resorts further expanded their portfolio with the long term lease of MacArthur Park Hotel located in Palo, Leyte. The hotel was rebuilt and renamed, The Oriental Leyte. A year later however, tragedy struck in the form of a typhoon. Despite the trials brought about by the Typhoon Yolanda, the new Oriental Leyte was relaunched in 2016, three years after the typhoon wrecked the hotel, as the structural gem of the community; encompassing both Red Beach and the adjacent MacArthur Landing Memorial where General MacArthur’s promise to return was fulfilled. Further sites acquired were the Bataan Hilltop Hotel, a hotel designed by National Artist Leandro Locsin during Marcos’ reign and was abandoned around the time of the EDSA Revolution. It stands on a hill in the Freeport Area of Bataan. LKY acquired the hotel and it has since undergone intensive renovations before opening in 2015 as The Oriental Bataan. The Swagman Hotel in Manila on the other hand was acquired from an Australian who prided himself in having the Australian hotel in Manila. In honor of this man, the name Swagman, an Australian word for ‘traveler’, was retained. It is the go-to hotel for Australians for more than thirty years. In spite of the recent renovations and upgrades, the character of the hotel was kept, as well as some of the old paraphernalia as a nod to the history of the hotel.

In 2017, a new corporate entity called The Oriental Hospitality and Restaurant Management Services, Inc. was created to manage all the new hotel acquisition of the Group and at the same time be able to offer its management expertise and services to other hotel owners, without losing sight of the high quality of service standard that the The Oriental is known for. With further expansion, a new segment in the group’s short-term accommodation business has been augmented with the establishment of The Oriental Dormitory Management and Administration Services, Inc. to cater to the accommodation of middle-class workers and students in selected towns and cities. It’s very first project will be the 300 rooms The Dormitory by The Oriental situated inside the Freeport Area of Bataan that caters solely to the more than one hundred thousand workers in the vicinity. In February 2017 the LKY Foodgroup, Inc. was established. Its primary purpose is to operate and franchise McDonald’s Restaurant all over the Philippines separate from the proposed McDonald’s Restaurants in Primark Towncenters. To date, it has been awarded the franchise to operate McDonald Sorsogon and McDonald Cauayan, Isabela. 2017 also sees the entry of the SM Group into Primarifood Corporation, another company established by the LKY Group in 2016 to operate and franchise McDonald’s Restaurants in all its Primark Towncenters only. While 2016 witnessed the establishment of several new companies of the Group, as a further testament of the confidence of the SM Group to the LKY Group, 2017 witnessed several joint venture companies formed between the LKY Group and the SM Group. The LKY Group continues to soar high as it embarks on its journey of providing not only for itself and all its partners and associates, but for the good of the community.

My Destination,
My Oriental

At The Oriental Hotels and Resorts, we make every visit Uniquely Oriental. Experience some of the wonders of The Philippines with our properties situated all across the country. Travel, explore. Make it your destination, your Oriental.